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Post Posted: Tue Aug 30, 2011 8:04 am 
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ive emailed these guys 3 times for a quote on freight for a few hundred dollars of parts, and still have not had a reply. :?

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Post Posted: Tue Aug 30, 2011 8:09 am 
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joel wrote:
ive emailed these guys 3 times for a quote on freight for a few hundred dollars of parts, and still have not had a reply. :?


when did you email them?

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Post Posted: Tue Aug 30, 2011 8:10 am 
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about a week ago, than a few days ago, than again today.

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Post Posted: Tue Aug 30, 2011 8:15 am 
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joel wrote:
about a week ago, than a few days ago, than again today.


You may get a reply from today, but this was on the web site
Quote:

LROR NOTE 8/24: *** OUR E-MAIL SYSTEM WAS MALFUNCTIONING FROM 8/15 to 8/23. IT IS RUNNING SMOOTHLY NOW. IF YOU HAVE NOT RECEIVED A RESPONSE TO ANY EMAILS PLACED BETWEEN 8/15 and 8/23, PLEASE CONTACT US AGAIN. WE APOLOGIZE FOR ANY INCONVENIENCE. -LOW RANGE TEAM



I got my reply today, for email last night.

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Post Posted: Tue Aug 30, 2011 10:50 am 
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^^^^^
that would be why than, cheers.

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Post Posted: Tue Aug 30, 2011 10:57 am 
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joel wrote:
^^^^^
that would be why than, cheers.

I'd be happier with my gears, rather than an email,
but it's a start.

I know I will get them, hopefully in this life time though :)

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Post Posted: Tue Aug 30, 2011 10:58 am 
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joel wrote:
ive emailed these guys 3 times for a quote on freight for a few hundred dollars of parts, and still have not had a reply. :?


Also check your junk folder...

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Post Posted: Tue Aug 30, 2011 11:03 am 
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FullyZooked wrote:
joel wrote:
ive emailed these guys 3 times for a quote on freight for a few hundred dollars of parts, and still have not had a reply. :?


Also check your junk folder...

the only folder i look at. :lol:

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Post Posted: Tue Aug 30, 2011 11:12 am 
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Hey christover when did you order your gears?

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Post Posted: Tue Aug 30, 2011 11:36 am 
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Vits93 wrote:
Hey christover when did you order your gears?

Early to Mid June. :cry:
Still paying back the loan,
may get them by the time i pay it off :lol:

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Post Posted: Tue Aug 30, 2011 11:39 am 
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I suspect the USA debt crisis had the manufacturers too scared to make stuff

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Post Posted: Tue Aug 30, 2011 11:46 am 
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Loan? What the fuck did you buy?

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Post Posted: Tue Aug 30, 2011 11:48 am 
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christover1 wrote:
Vits93 wrote:
Hey christover when did you order your gears?

Early to Mid June. :cry:
Still paying back the loan,
may get them by the time i pay it off :lol:


Bugger im screwed ordered mine on the 29 July, i got this email

We just wanted to let you know that we are still waiting on the 4.24 Rock Monsters, and are expecting them by the end of this week at which time they will ship immediately. We are sorry for any inconvenience this may cause.

Low Range Off Road

Then on 17 August i asked if had been sent yet then i got this email so hopefully yours have been sent.

18 August
Not yet......we just got 5 kits in last week and filled the first 5 orders. Unfortunatly you were # 6 in line. They say they requested an extra Air shipment to try and fill our current orders but I would not think we will get them for about 2 more weeks from Japan.

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Post Posted: Tue Aug 30, 2011 11:49 am 
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SierraDan wrote:
Loan? What the fuck did you buy?


4.24:1
Rockmonster Transfer Case Gears

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Post Posted: Tue Aug 30, 2011 11:53 am 
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At one stage got this reply
Quote:

From: Low Range Off-Road
Sent: Saturday, July 09, 2011 12:17 AM
To: christover
Subject: Re: Low Range Off-Road

I think yours will be shipping in the next few days.....we have 3 sets on the way and I'm pretty sure you are one of the first 3.

Sean Conk
Low Range Off-Road


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Post Posted: Tue Aug 30, 2011 11:58 am 
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christover1 wrote:
I suspect the USA debt crisis had the manufacturers too scared to make stuff


Had it occurred to anyone that the soft US dollar has seen an increase in demand from the rest of the world and that might be screwing things up?

How much more stuff is getting ordered from Lowrange since the US dollar reached parity. Those guys will be counting $au like coke barons at this rate. I know how much stuff our club has ordered. wasn't going to happen with the the $A buying .56 US.

Sean from lowrange on the weekend:

Image

"All I'm lookin' for is some some more customers from Australia"

:D

Steve

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Post Posted: Tue Aug 30, 2011 12:07 pm 
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Poor Sean.

Atleast he has enough coke to kill a dozen men to see him through the financial crysis.

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Post Posted: Tue Aug 30, 2011 12:10 pm 
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Sean just needs some strippers & he's set. 8)

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Post Posted: Tue Aug 30, 2011 12:42 pm 
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Gwagensteve wrote:
Had it occurred to anyone that the soft US dollar has seen an increase in demand from the rest of the world and that might be screwing things up?
Steve


Thats the reason why I got a loan,
and grabbed gears while we were at a good dollar value..
Perhaps we will shore up USA's economy :D

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Post Posted: Tue Aug 30, 2011 8:24 pm 
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had a reply an hour after i emailed them yesterday! 8)

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Post Posted: Tue Aug 30, 2011 9:57 pm 
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Gwagensteve wrote:
christover1 wrote:
I suspect the USA debt crisis had the manufacturers too scared to make stuff


Had it occurred to anyone that the soft US dollar has seen an increase in demand from the rest of the world and that might be screwing things up?

How much more stuff is getting ordered from Lowrange since the US dollar reached parity. Those guys will be counting $au like coke barons at this rate. I know how much stuff our club has ordered. wasn't going to happen with the the $A buying .56 US.

Sean from lowrange on the weekend:

Image

"All I'm lookin' for is some some more customers from Australia"

:D

Steve


Still cant see much in the way of australians buying rockmonsters gear sets for vitara's, the only ones are most likely all you see on this site!

Ive seen on some u.s forums, site sponsors screwing over their customers alot lately. Not returning email, phone calls, saying theyve posted them, they about to arrive, next shipment due soon, They seem to be having issues even looking after their own aswell.

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Post Posted: Mon Sep 05, 2011 6:44 am 
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They came today, nice surprise.

Image

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Post Posted: Mon Sep 05, 2011 6:47 am 
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:woohoo:

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Post Posted: Mon Sep 05, 2011 8:03 am 
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Sweet!

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Post Posted: Fri Sep 09, 2011 7:30 am 
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They sent my 16" springs, shocks and 6.5 gears off 3 days ago and they are just tracking fine...

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Post Posted: Thu Sep 22, 2011 11:09 am 
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OK everyone needs to check out rig of the month on Lowrange Offroad!!!

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Post Posted: Thu Sep 22, 2011 11:16 am 
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tanshi wrote:
OK everyone needs to check out rig of the month on Lowrange Offroad!!!
I seen that the other day. The sticker on the back court my eye. Good job :D

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Post Posted: Thu Sep 22, 2011 11:21 am 
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tanshi wrote:
OK everyone needs to check out rig of the month on Lowrange Offroad!!!


:goodjob: :woohoo:

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Post Posted: Sun Sep 25, 2011 7:57 am 
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They've been pretty dodgy with communication past few days. Been trying to order gears and my mates been trying to get spacers, with one reply on shipping quote then nothing since.

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Post Posted: Sun Sep 25, 2011 8:01 am 
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SierraDan wrote:
They've been pretty dodgy with communication past few days. Been trying to order gears and my mates been trying to get spacers, with one reply on shipping quote then nothing since.

May be some USA holiday, or the big show n shine causing a problem?

I'll stick to Bits4Vits when I can.
He communicates.
Via email, facebook, forum and pm's

edit: and backs his stuff 100%
He sent me the right part totally free and no postage costs,
when he accidently sent a wrong part, didn't ask for wrong bits back. Armsup

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