[lukes_89]

i brought this starter a week and half ago and now its stuffed :S up for a new fly wheel and starter. should this be a warrenty job. where should i stand?? also what could cause this.

[atari4x4]

who fitted it, was it the sparky or a mechanic?

[Rusho]

That's fucked...I would definately be taking it back and asking the question about replacement and for your flywheel. How bad is your flywheel?? Poor casting perhaps...i'm not sure about cause.

[lukes_89]

me and when it was fitted i made sure it went in the same way as the old one and i checked the starter before i pulled it out still in really tight to no play in it at all

[lukes_89]

yeh i sent a message with the pics and i will be calling them tomorow i need to get the fly wheel out tomorow and then head down there its $70 i was told for a machined fly wheel with new ring gear and spiggot bearing andf you just swap them you old one. but im hoping they will look after me they are a good mob so should do i really need my car for my gf's birthday camping weekend to or my balls are on the chopping block :S

[bron5on]

Where did you get the starter from? I bought one off ebay a couple weeks ago, brand new reduction starter, the other day it wouldn't catch til I rocked the car. Hoping it's a freak one off flywheel in a non meshing position type of occurence. I've had slight alignment issues since the engine conversion tho with the starter holding on a little after letting the key go.

[lukes_89]

i dont want to just give out names of the cpompany dont want to cause any bad publicity for them as im sure they will help me out and so forth as they helped me out with getting the bloody thing lol but it always seemed to work when i first got it had no problem with my conversion at all then started to grind and then died and then pulled it out to find that. with the troubles i been having it just about went through a wall. but as you can see the started still looks brand new not like i trashed the thing. and i had no problem with it holding on after i release the key either.

[oscar]

flywheels get flogged oout and the drive slips over the teeth. the only way i could see that happening is if it came loose or the nose cone was already cracked.

[MacDaddy]

Hi,

It looks like a crap casting to me, just look at the different colouration where it snapped of, it definitely looks like casting defects to me.

[lukes_89]

took that starter back today and was told all my own fault and that i installed the 2 bolts wrong and wasnt in right and so forth and so now i had to buy another new one but im having it assessed by an auto electrician and having a report written on my car then if other auto electrician says not my fault i will be given my money back from starter and new fly wheel.

[Rusho]

Fingers crossed then hey. Hope the auto lec looks after you. Did you offer him insentives???

[lukes_89]

hahaha well the guy is about to get a visit form me and my zook put the new one in and its in exactly the same as the last one no difference and wow it works like a charm. so how me not knowing enough on how to install a starter motor as i was told by the guy kinda shows that i may just do know what im doing. still got to get my report done yet though will let you know how i go

[losfer]

Since he bought the starter motor from me , and i have his old flywheel , i thought i better add my 2 cents.

i have sold and used literally hundreds of these starters , not only do i sell them to most of the suzuki shops australia wide , i also use them in the conversions i do "in house".

the only warranty claim i have ever had with them is 1 that had a electrical fault and the starter was replaced free of charge , then on later inspection it was chock a block full of mud !!!

I can supply pictures of the flywheel ring gear which suggest that the teeth never meshed properly from the word go . i compared the mesh pattern to other flywheels i have and all had at least 1/2 of the ring gear tooth in mesh, the flywheel which was supplied as an exchange has not seen correct meshing of the pinion gear and ring gear for a long time .

this was my final assesment that caused me to not warranty the product...

there was some sort of misalignment of gearbox to engine , or starter to gearbox problem , which caused the teeth of the starter pinion to ride on the uppermost part of the flywheel ring gear , the pinion gear then caught on top of the flywheel ring gear and snapped the nosecone off.

would be interested to hear of his sparkies findings , especially since the sparky wasnt supplied with the damaged flywheel.

[eldo]

dont go too hard on him , he was saying good things about your shop and also refused to name you as well. Actually i doubt i would of been that diplomatic

[oscar]

I hear what you are saying but can't see how it would cause a nose cone so break that quick or sudden. Hard to picture this though without seeing it. A cheap ass stater that i personally would of just replaced to keep a client happy. Or grabbed a free damaged starter with a good nosecone and swapped it over.

[royce]

losfer wrote:

Since he bought the starter motor from me , and i have his old flywheel , i thought i better add my 2 cents.

i have sold and used literally hundreds of these starters , not only do i sell them to most of the suzuki shops australia wide , i also use them in the conversions i do "in house".

the only warranty claim i have ever had with them is 1 that had a electrical fault and the starter was replaced free of charge , then on later inspection it was chock a block full of mud !!!

I can supply pictures of the flywheel ring gear which suggest that the teeth never meshed properly from the word go . i compared the mesh pattern to other flywheels i have and all had at least 1/2 of the ring gear tooth in mesh, the flywheel which was supplied as an exchange has not seen correct meshing of the pinion gear and ring gear for a long time .

this was my final assesment that caused me to not warranty the product...

there was some sort of misalignment of gearbox to engine , or starter to gearbox problem , which caused the teeth of the starter pinion to ride on the uppermost part of the flywheel ring gear , the pinion gear then caught on top of the flywheel ring gear and snapped the nosecone off.

would be interested to hear of his sparkies findings , especially since the sparky wasnt supplied with the damaged flywheel.

One would think that if the fault was due to problems with the ring gear or alignment that the last starter would of also died of the same fate

I have no theories on how it died shirt of incorrect fitment which would of been very handed and probably would of not worked to begin with, also trying to get the tops of both teeth to line up to 'ride on top' would be impossible

I would be interested in hearing what a company with real experience in Starter motors has to say about it

[losfer]

eldo wrote:

dont go too hard on him , he was saying good things about your shop and also refused to name you as well. Actually i doubt i would of been that diplomatic

im not being hard on anyone , actually , legal action was threatened against us . I am just putting my side of the story across , so its not just a 1 sided point of view here.

[losfer]

oscar wrote:

I hear what you are saying but can't see how it would cause a nose cone so break that quick or sudden. Hard to picture this though without seeing it. A cheap ass stater that i personally would of just replaced to keep a client happy. Or grabbed a free damaged starter with a good nosecone and swapped it over.

we do warranty genuine failures , if we cant rectify the problem , we refund them their money.

as to replacing it to keep the client happy , that is all good and well , but what if the second starter breaks , supply another and just wear it ?

[losfer]

royce wrote:

losfer wrote:

Since he bought the starter motor from me , and i have his old flywheel , i thought i better add my 2 cents.

i have sold and used literally hundreds of these starters , not only do i sell them to most of the suzuki shops australia wide , i also use them in the conversions i do "in house".

the only warranty claim i have ever had with them is 1 that had a electrical fault and the starter was replaced free of charge , then on later inspection it was chock a block full of mud !!!

I can supply pictures of the flywheel ring gear which suggest that the teeth never meshed properly from the word go . i compared the mesh pattern to other flywheels i have and all had at least 1/2 of the ring gear tooth in mesh, the flywheel which was supplied as an exchange has not seen correct meshing of the pinion gear and ring gear for a long time .

this was my final assesment that caused me to not warranty the product...

there was some sort of misalignment of gearbox to engine , or starter to gearbox problem , which caused the teeth of the starter pinion to ride on the uppermost part of the flywheel ring gear , the pinion gear then caught on top of the flywheel ring gear and snapped the nosecone off.

would be interested to hear of his sparkies findings , especially since the sparky wasnt supplied with the damaged flywheel.

One would think that if the fault was due to problems with the ring gear or alignment that the last starter would of also died of the same fate

I have no theories on how it died shirt of incorrect fitment which would of been very handed and probably would of not worked to begin with, also trying to get the tops of both teeth to line up to 'ride on top' would be impossible

I would be interested in hearing what a company with real experience in Starter motors has to say about it

i will post pics of the flywheel tomorrow night , compared right next to another flywheel.

funnily enough , previous to me being a mechanic , i did my apprenticeship at a company called truckelectrics where i manufactured starter motors and alternators (way back in the late 80's) so i guess i have some real real experience in starter motors.

im not trying to discredit the OP in any way , and if im genuinely in the wrong i will refund every cent he has spent , but from looking at the evidence of the breakage and damage to the flywheel , its not hard to make the judgement i made.

[oscar]

If I was to supply a replacement, the person would know that if it happened again it would obviously be an issue with the car, therefore warranty ends there.